At Lustra, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or make a purchase.

🔒 Information We Collect

We may collect the following information to provide you with an enhanced shopping experience:

• Personal Details: Name, email address, phone number, and shipping/billing address.
• Demographic Data: Postcode, preferences, and interests.
• Payment Information: Payment details (secured via trusted payment gateways).
• Other Information: Data gathered from surveys, offers, or promotions.

🛡️ How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment: To process and deliver your orders efficiently.
• Customer Support: To address your queries and provide assistance.
• Improving Services: Enhancing website performance and user experience.
• Promotions and Updates: Sending promotional emails about new products, special offers, or exclusive deals.
• Market Research: Contacting you for feedback to improve our services.
• Website Customization: Tailoring your browsing experience based on your preferences.

🔗 Data Security Measures

We are dedicated to keeping your data safe:

• Your personal information is protected using secure servers and SSL encryption.
• Regular security audits are conducted to prevent unauthorized access.
• Access to your data is restricted to authorized personnel only.

🍪 Cookie Policy

Cookies help us improve your browsing experience by analyzing web traffic and remembering your preferences.

• How We Use Cookies: To monitor website performance and customize your experience.
• Your Control: You can choose to accept or decline cookies through your browser settings.
• Disabling cookies may limit certain website functionalities.

📜 Controlling Your Personal Information

You can manage your personal information in the following ways:

• Opt-Out: Unsubscribe from promotional emails anytime.
• Update Information: Contact us to update or correct your details.
• Restrict Use: Choose to limit how your data is used for marketing purposes.

We will never sell, distribute, or lease your personal information to third parties without your consent, unless required by law.

📞 Contact Us

If you have any questions about our Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

• 📧 support@lustra.co.in
• 📞 9236997638